Q & A

Early Check-In Option:

Our usual check-in time is from 15:00 onwards. However, for those who would like to settle in sooner, we are pleased to offer an early check-in option at a special rate of ¥1000 per hour for double occupancy (x2 people). This rate is subject to availability on the check-in day.

Late Check-Out Option:

Our usual check-out time is at 11:00. For those who wish to enjoy a more leisurely departure, we are pleased to offer a late check-out option at a special rate of ¥1000 per hour for double occupancy (x2 people). Please note that this rate is subject to availability on the check-out day, so it’s best to check with our staff for availability.

Complimentary Luggage Storage:

For your convenience, we offer complimentary luggage storage on both your check-in and check-out days. This service is free of charge and is designed to provide you with the freedom to explore and enjoy your surroundings without the burden of carrying your belongings. To secure the space for your luggage, please inform us of your anticipated arrival time.

Luggage Storage on Other Days:

On days other than your check-in and check-out days, should you require luggage storage, we offer this service for a nominal fee of JPY 1000 per day for one suitcase. If you plan to ship your luggage, we recommend selecting the delivery date to be on your check-in date to save on the keeping fee. Kindly include your reservation name and check-in date when arranging for the delivery, and opt for morning time delivery.

Special plan :

We are pleased to present two special plan options to enhance your stay with us:

  • Plan A: A bottle of Chandon sparkling wine for ¥ 6000 (tax included).
  • Plan B: A beautiful bouquet of flowers for ¥6000 (tax included).

We kindly invite you to select the plan that resonates with you the most. Once you’ve made your choice, simply complete the payment by following the link provided below:

Your satisfaction means the world to us, so please don’t hesitate to inform us of your chosen plan after making the payment. Your decision will help us ensure that your stay is truly special.

*Please note that flower arrangements need to be requested in advance. Keep in mind that there may be days when our florist is not available to fulfill requests. Your understanding is greatly appreciated.

*Please be aware that the chosen arrangement is non-refundable after the payment is processed.