Q & A

Can we have an early check in

Can we have an early check-in

However, for those who wish to have an early check-in, we are pleased to offer a special deal (subject to availability on the day) priced at ¥600 per hour for x2 people. *Hourly rate

Can you keep our luggages prior to check-in time ?

We are more than happy to store your luggages on your check-in day free of charge. On the check-out day, this service is free of charge. On other days, we charge JPY 600 per day for x1 suitcases plus x1 carry on-bag.

Please kindly let us know what time the luggages will be dropped off so that we can secure the space.

Can you have an late check out

Our usual check out time is at 11:00am.

However, for those who wish to have a late check out, we are pleased to offer a special deal (subject to availability on the day) priced at ¥600 per hour for x2 people.

*Hourly rate

Can you keep our luggages after check-out ?

Yes we also provide service for keeping the luggage after check-out. On the check-out day, this service is free of charge. On other days, we charge JPY 600 per day for x1 suitcases plus x1 carry on-bag.

Can you arrange something special before arrival?

Yes, we have special plans: 

  • Plan A) A bottle of sparking or champagne
  • Plan B)  A bouquet of flower
  • Plan C) Room decoration:  Happy birthday sign + 6 balloons 

Please discuss with our staff about the prices for these options. info@thebarntokyo.com

 

Do you have a laundry service ?

Yes, we offer a simple washing & drying laundry service. You will find a laundry bag prepared in your room. Simply fill it and leave it at our service room with your room number & fee. The instruction is there at the service room. * Please make sure all laundry can be used with a dryer, no sensitive items such as sink, wool or cashmere please. 

Do you have a room wear, pajamas, a dressing gown etc?

We have prepared a Yukata for you in your room to use during your stay. These can be purchase upon check out if you wish (JPY 4,500 per yukata).

How many room type do you have

We have 2 room types : Double and Queen. 

Twin beds are not available.

Can we stay 3 people in one room

We only have limited rooms which we can arrange an additional Futon on the floor. Please contact us to check availability. 

Can you call us a taxi when we check-out

We recommend hailing a taxi on the main road just nearby our hotel -this is both the the fastest & cheapest way to take a taxi from TBT.

However if you wish us to call and book you a taxi we can contact the 3 major companies in Tokyo (MK, NipponKotsu, Musen Taxi ). 

Please note reserving a taxi will add a pick-up fee when booking the taxi by telephone (charged by the taxi company). More over car fee, early morning & night fee could be applied.    (Price range ¥1000~3000 in addition to normal fare) 

Tokyo taxis are in very high demand these days. If they are fully busy and we cannot book a taxi for you, please kindly:-

  1. Hail one from the main road 
  2. Download and use Taxi app (Go taxi, Japan taxi)
  3. Take a train instead.